Why Account Management is important

From ensuring documentation is finalised to dealing with ad-hoc inquiries and monitoring the billing process, our experienced and dedicated teams provide a range of key services.

Following the selection of your energy supplier, the process of providing effective account management begins. This involves a range of activities including the following.

  • Ensuring all contract documentation is finalised.
  • Managing site registrations to ensure all sites go live on the contract start date.
  • Dealing with any objections as a matter of urgency to ensure the start date is not delayed.
  • Monitor account billing to ensure the process is implemented correctly.
  • Manage the client’s portfolio of sites, ensuring regular updates.
  • Deal with ad hoc billing queries.