Privacy Policy

Here at Apollo Energy, we are committed to ensuring we offer a flawless level of customer service on all levels; including on our website. As a result, we are using a range of analytical software provided by Google to gather information about how our visitors interact with our website. There are several reasons for this:

  • To make sure the information we are providing you with is relevant, useful and interesting.
  • To make sure we are in the best possible position to make improvements to the content on, and to the usability of, our website.

After all, we want to make sure you find everything you need when you visit us online. We also employ a range of additional security measures across our website and ensure that any material loaded onto the site (that you may wish to download) is thoroughly checked for potential viruses before being put live. We use a variety of screening techniques, so you can rest assured that your computer and data are protected while you are on our site. All the information we collect will be kept strictly confidential and will only be used to improve the usability, quality and interface of our website. We do not collect personal information. To read more about the analytical software we are using, please follow this link.  

Sessions

Information or preferences that you enter into our website may sometimes be stored in a cookie. Data entered into login or feedback forms is likely to be stored in this way, allowing us to ensure you stay connected to the website without having to enter the same details on multiple occasions.

Google analytics & re-marketing

Our websites use Google analytics and Google's re-marketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on Google partner network websites. Likewise, users that are similar to the visitors of our websites can be addressed. The advertising will be displayed through the use of web cookies. Using cookies, the user behaviour on a website can be analysed and subsequently utilised to provide targeted product recommendations and advertising based on the user's interests.

If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google. Alternatively, users can deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative's deactivation website.

Please note that Google has its own data protection policy, which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google's privacy policy before using our websites. How Google uses data

Facebook Pixel

Our website utilises the 'Pixel' service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”).

This tool allows us to re-target users on Facebook after they have visited the Apollo Energy site. It is also an analytics tool used to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user.

However, the collected data is saved and processed by Facebook*. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook's Data Use Policy. You can revoke your permission at Facebook - Website custom audiences. (* Information accurate at the time of writing this statement.)

LinkedIn Insight Tag

Our website utilises the “Insight Tag” conversion tracking service of LinkedIn Corp. This allows us to re-target users on LinkedIn after they have visited the Apollo Energy site. This is also an analytics tool that allows us to record the effectiveness of LinkedIn advertisements. The collected data remains anonymous. This means we cannot see the personal data of any individual user.

The collected data is saved and processed by LinkedIn. LinkedIn is able to connect the data with your LinkedIn account and use the data for their own advertising purposes, in accordance with LinkedIn’s data use policy.

Links

This website contains links to other websites that are not controlled by Apollo Energy This privacy statement applies only to this website.

Opt Out

Methods for disabling cookies differ across different web browsers.

For information on how to disable cookies in your own particular web browser, visit the link below:
http://www.whatarecookies.com/enable.asp

You can remove existing cookies from your browser by clearing your web history and cache.

Note: Disabling cookies is likely to mean you experience a less streamlined browsing experience. Most users prefer for cookies to be enabled but you do have the option through your web browser to disable or clear them at any time if you wish.

Requesting a copy of your personal information

You may, at any time, request a copy of the personal information we hold on you, free of charge. To do this, please contact us via email at enquiries@apolloenergy.co.uk. We will aim to respond within three working days and provide the information within 28 days.